Personalisation
If you would like your product to be custom-printed, please send us your company logo – in one of the following formats: cdr, eps, ai, jpg, tif – by e-mail to sales@merchandisemalta.com.mt. In your e-mail please indicate all the details required to personalise your products.
Are prices on the catalogue indicative?
Prices on the catalogue are only indicative & do not include printing costs nor VAT.
Are all available items present on the website?
Our product range is updated constantly. Kindly contact us should you not find your required items (on the catalogue or website), so that we will help you further.
How will you match the print colour to my logo?
You will need to supply us with your colour references. Every colour has a Pantone Matching System (PMS) reference number. This is a system used throughout the industry to ensure any printer can match colours specified by any designer.
Can we see actual samples of the products before we buy them?
Yes you can. hould you require a personlised sample, one can be provided you at cost.However, we also provide non-personalised ones. These samples are chargeable unless returned in good condition within a specified time. Should you require a personlised sample, one can be provided you at cost.
How do I pay for the goods?
The delivery tim will be stated beforehand and the product will be delivered to your office or location by our couriers
How do I pay for the goods?
You may select any of the following methods; bank transfer, cash or cheque.
Will my privacy be protected?
The information stored or collected about you helps us improve our services according to your needs. Any entity requiring a quote or existing customer may be contacted regarding products and services related to any item of previous sale you requested from our website. We use your personal information to contact you to give you information relating to your orders with us, as this is mandatory in order for us to process and fulfil your order. Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will remove your details from any mailing list or third party communications.
Will I receive an invoice for the purchases made?
A standard invoice and receipt will be sent.
